The incident took place in Danbury around 5:30 p.m., Sunday, Sept. 10 at the Stop & Shop on Newtown Road.
According to Erin Henry, a spokesperson for the Danbury Police, a family told officers that a man approached their vehicle with a handgun in the parking lot and ordered them to unlock the car.
The man then got into the rear behind the driver's seat and ordered the victim to drive to the Bank of America on Main Street and withdraw $500, Henry said.
The victim complied and the man had the driver take him back to Newtown Road where he stole an iPhone and got out of the vehicle, police said.
The suspect is described as being a Black man with a muscular build between the ages of 30 and 40.
This investigation is ongoing. Anyone with information is asked to contact the Danbury Police Department at 203-797-4611. To send an anonymous text tip, text the keyword DANBURYPD and your message/tip to 847411 (tip411).
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